Terms and Conditions
Article 1 (Definitions)
Moments21 refers to the experience information website and all related services and features including email subscription and delivery; information on cultural experiences; information on providers of cultural experiences; and planning, arrangement and sales pertaining to travel and events (hereinafter referred to as the “Service”) provided by HANA21 Co.,Ltd (hereinafter referred to as the “Company”).
The customer (hereinafter referred to as the “Customer”) refers to an individual, corporation, or organization that, upon approval of this Terms of Service Agreement and Privacy Policy (hereinafter collectively referred to as the “Agreement”), has registered for use of the Service via procedures prescribed by the Company or who has been approved by the Company to use the Service.
Article 2 (Provision of Services)
The Service publishes information and event details on cultural experiences organized by the Company, provides culture-related information, and provides planning, arrangement and sales services pertaining to travel and events. In providing the Service, the Company shall be able to attach or insert advertisements to emails delivered to the customer.
Article 3 (Change of Service Content)
The Company may, without prior notice to the customer, change or discontinue contents of the Service. In addition, the Company may, through notifying the customer via website, email, or other means within a set notice period, suspend or terminate the entire Service.
Article 4 (Prohibited Behavior)
The Company shall prohibit the following acts by the customer during use of the Service and, should the Company determine that the customer is in violation of this Agreement, will immediately render the customer ineligible to partake in the Service and may terminate or suspend provision of the Service.
- Act of registering information that is false or of another person
- Act that is or may potentially be criminal, or contrary to public order and standards of decency
- Act in violation of this Agreement, laws and regulations, or other agreements
- Act in violation of copyright, portrait rights, or other intellectual property rights of the Company, other customers, or third parties
- Act to defame other customers or third parties
- Act to disadvantage other customers or third parties
- Act of sending the Company information, etc. while impersonating someone else
- Act of sending or posting harmful computer programs, etc.
- Act of lending, transferring, reselling the password to third parties, or the act of sharing the password with third parties
- Act of completing multiple membership registrations
- Act of solicitation to organizations, services, and activities that the Company deems irrelevant to the Service
- Belonging to or being related to anti-social forces or organizations engaged in anti-social activities
- On the basis of the information that has been posted on the Service, direct business transactions between customers without passing through the Service
- Act of releasing information of another customer learned through the Service to third parties, or using the information for purposes other than the use of the Service, without explicit consent from the customer
- Other acts determined by the Company to be similar to the above-mentioned acts, or acts for which, at the Company’s discretion, termination/suspension of Service for the customer is deemed an appropriate measure
Article 5 (Disclosure, Modification, Deletion, etc. of Application Information)
The Company will respond to requests of disclosure or removal of its own personal information by customers after verification that the requestor is the customer, via verifying registration information or other method appropriate to the situation. If incorrect information is discovered as a result of the disclosure and correction is requested, the Company will first verify that the requestor is the customer, via a method appropriate to the situation, before responding to the request.
Article 6 (Responsibility)
The Company shall not be responsible for any damages incurred by customers or third parties in the use of the Service, nor obligated to compensate for any damages, as long as there is no intentional or gross negligence on the part of the Company. In addition, in the case that the Company undertakes responsibility, the responsibility is limited to ordinary and direct damages and the Company will not assume responsibility for any damages or lost profit resulting from unforeseen circumstances or for any indirect damages. Various information provided to the customer in the Service is provided under the responsibility of a third party, and the customer shall understand that the Company does not guarantee the content and shall assume own responsibility for the judgment and use of the various services and information .In provision of the Service, the Company shall not guarantee absence of failure/errors/obstruction, accuracy of information etc. obtained through the Service, nor customer satisfaction for the services, information provided through the Service, or duration of publication of services.
Article 7 (Viruses, etc.)
The Company shall not undertake responsibility for any damage caused by viruses that cannot be prevented by the average anti-virus product, damage caused by natural disasters, nor damage caused by means outside of our responsibility (hereinafter referred to as “uncontrollable circumstances”). The Company shall not guarantee that data related to the Service will be protected from erasure or change due to viruses or other uncontrollable circumstances, and the customer shall take responsibility for the storage of the data.
Article 8 (Amendment and Approval)
The Company reserves the right to change, add, and delete content of this Agreement at any time, without obtaining the approval of customers, and shall deem publication of the Agreement as the notice to and acknowledgment from the customer of this right.
Article 9 (Governing Law and Jurisdiction)
The Agreement is governed by the laws of Japan and any dispute related to its terms is under the exclusive jurisdiction of the Yokohama District Court.
